Last updated: 5 August 2026
At SORVANA, we use cookies and similar technologies to keep our website secure, improve your shopping experience and better understand how our store is used. This Cookie Policy explains what cookies do, why they are used and how you can manage your preferences.
Understanding Cookies
Cookies are small text files placed on your device when you visit a website. They allow certain features to work correctly, remember your preferences and help us improve the performance of our store over time.
Some cookies expire when you close your browser, while others remain for a limited period so your preferences can be remembered on future visits.
Why We Use Cookies
Depending on how you use our website, cookies may help us to:
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Keep the website operating safely and reliably.
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Remember items added to your shopping cart.
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Support a smooth and secure checkout experience.
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Save certain preferences, such as your selected region or language where available.
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Understand how visitors interact with our website so we can improve navigation, products and content.
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Measure the effectiveness of advertising and promotional campaigns where you have agreed to the use of marketing cookies.
Cookie Categories
Essential Cookies
These cookies are required for the website to function properly. They support important features such as security, checkout, payment processing, shopping cart functionality and fraud prevention. Because they are necessary for the operation of the store, they cannot be disabled through our cookie settings.
Preference Cookies
These cookies remember choices you make during your visit, helping provide a smoother and more personalised browsing experience whenever possible.
Analytics Cookies
With your permission, analytics cookies help us understand how visitors use our website. The information collected is used to improve website performance, product pages and the overall customer experience. Wherever practical, this information is reviewed in an aggregated form rather than to identify individual visitors.
Marketing Cookies
Where you choose to allow them, marketing cookies help us understand the performance of our advertising and may be used to present more relevant promotions across supported advertising platforms.
Third-Party Technologies
Some trusted service providers that support our website, including payment services, analytics tools and marketing partners, may use cookies or similar technologies while delivering their services. These providers process information according to their own privacy practices and only for the services they provide.
Your Cookie Choices
When you first visit our website, you can decide whether to accept optional cookies. You may also update your preferences later through our cookie settings, where available.
Most web browsers also allow you to block, manage or delete cookies. Please remember that restricting essential cookies may affect certain website features, including the shopping cart or checkout process.
Changes to This Cookie Policy
From time to time, we may update this Cookie Policy to reflect changes to our website, the services we use or applicable legal requirements. The most recent version will always be published on this page together with the latest revision date.
Need Help?
If you have any questions about our use of cookies or how your personal information is handled, please refer to our Privacy Policy or contact our Customer Support team at support@sorvana.shop.